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Improve error message when pages don't work (#398)

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On Matrix there was a recent discussion about the quality of the error page that _Codeberg Pages_ displays. Pixelcode had posted this relevant points:

> Currently, the message reads as if written for the website's owner. I think it should be rephrased so that visitors who encounter the error understand that:
> 1. This page is an error message, not the actual website. (e.g. Error 424 instead of just 424)
> 2. The website is hosted on Codeberg Pages, not on a server controlled by the owner.
> 3. There's perhaps a configuration error or an internal server issue.
> 4. It might take a little until the website is up again.

 In particular the point about the "dual audience" of _Codeberg Pages_ user/website owner and website visitor seems important, to make sure that both audiences understand that there's an error.
 Also the error can be due to _Codeberg Pages_ being down or due to the user misconfiguring their page.

 I've taken a first stab at trying to cover those 4 points, but of course the exact improvements are up for debate, but thought it would be easiest to provide a concrete suggestion to get us started!

Co-authored-by: crapStone <me@crapstone.dev>
Reviewed-on: https://codeberg.org/Codeberg/pages-server/pulls/398
Co-authored-by: Bastian Greshake Tzovaras <bgreshake@googlemail.com>
Co-committed-by: Bastian Greshake Tzovaras <bgreshake@googlemail.com>
This commit is contained in:
Bastian Greshake Tzovaras 2024-11-05 21:01:13 +00:00 committed by crapStone
parent 532e1af2fc
commit bef866faae
1 changed files with 8 additions and 3 deletions
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11
html/templates/error.html
View file

@ -33,12 +33,17 @@
d="M 9 2 C 5.1458514 2 2 5.1458514 2 9 C 2 12.854149 5.1458514 16 9 16 C 10.747998 16 12.345009 15.348024 13.574219 14.28125 L 14 14.707031 L 14 16 L 19.585938 21.585938 C 20.137937 22.137937 21.033938 22.137938 21.585938 21.585938 C 22.137938 21.033938 22.137938 20.137938 21.585938 19.585938 L 16 14 L 14.707031 14 L 14.28125 13.574219 C 15.348024 12.345009 16 10.747998 16 9 C 16 5.1458514 12.854149 2 9 2 z M 9 4 C 11.773268 4 14 6.2267316 14 9 C 14 11.773268 11.773268 14 9 14 C 6.2267316 14 4 11.773268 4 9 C 4 6.2267316 6.2267316 4 9 4 z"
/>
</svg>
<h1 class="mb-0 text-primary">{{.StatusText}} ({{.StatusCode}})!</h1>
<h1 class="mb-0 text-primary">{{.StatusText}} (Error {{.StatusCode}})!</h1>
<h5 class="text-center" style="max-width: 25em">
<p>Sorry, but this page couldn't be served.</p>
<p>Sorry, but this page couldn't be served:</p>
<p><b>"{{.Message}}"</b></p>
<p>
We hope this isn't a problem on our end ;) - Make sure to check the
The page you tried to reach is hosted on Codeberg Pages, which might currently be experiencing technical
difficulties. If that is the case, it could take a little while until this page is available again.
</p>
<p>
Otherwise, this page might also be unavailable due to a configuration error. If you are the owner of this
website, please make sure to check the
<a href="https://docs.codeberg.org/codeberg-pages/troubleshooting/" target="_blank"
>troubleshooting section in the Docs</a
>!